Customer Support

Local, Data and VOIP Service Providers

Cavalier

Customer Care
email:	Business Care
phone (EST):	Monday - Friday 8 a.m. to 5 p.m. (800) 291-9699


Billing and Payment Information
pay by phone (EST):	(800) 609-2799 (follow prompts)
pay online:	online payments (Visa, Mastercard, check)
pay by mail:	P.O. Box 41424 Philadelphia, PA 19101-1424
pay by cash:	For MoneyGram locations call (800) 666-3947 or visit moneygram.com For Western Union locations call (800) 325-6000 or visit westernunion.com For Global Express locations call (800) 989-6669 and select option 3 at the prompt For CheckFree locations, call (800) 309-7668 or visit checkfreepay.com
automatic payments:	1) Credit Card Payment (print, and fax to 804-422-4513) 2) Direct Debit Payment (print, attach voided check and mail) Click here to download form
billing Inquiries:	(800) 291-9699

Dial Tone Repair & Support Available 24x7
phone (EST):	(866) 221-1063
online chat:	chat online with a Phone repair tech »

DSL / ISP Support Available 24x7
phone (EST):	(866) 221-1063
online chat:	chat online with an Internet repair tech »

Calling Card Information
online guides:	Calling Card Dialing Instructions
	Calling Card Origination Numbers
	Calling Card Rating Methods

Online Reference
online reference:	technical support web site
e-mail set-up:	new account e-mail setup
e-mail access:	webmail access portal
dsl setup:	dsl setup guides by operating system
dial-up setup:	dial-up setup by operating system
dial-up access:	dial-up access telephone numbers

Paetec Paetec

Business Customer Service :1-800-500-3453

Bill Payment Options

Online Payments

Log on to your account at www.mcleodusa.com/youraccount/ and then click View/ Pay your bill. Then fill in the required credit card information. Then go through the series of prompts to confirmation of the transaction if approved.

By Mail
McleodUSA
P.O. Box 3243
Milwaukee, WI 53201-3242

Overnight Payments
McleodUSA
6400 C Street SW
Cedar Rapids, IA 52404
Attn: Collection Department

Check By Phone
Must be completed through the McleodUSA Collections Department: Business Customers: 1-877-543-2880 (8 am to 7 pm CT Monday thru Friday)

Credit Card payments By Phone
Call 1-800-216-8331 (7 am to 9 pm CT Monday thru Friday and 7am thru Noon CT on Saturday)

Service for the the Disabled:

These numbers provide assistance to customers with motion, vision, speech and hearing disabilities with help from McleodUSA.

State	Organization	Number for TTY/TTD	Number for Voice
Colorado	Colorado Relay service	800-659-2656	800-659-3656
Illinois	Illinois Relay Center	800-526-0844	800-526-0857
Iowa	Iowa Relay Service	800-735-2942	800-735-2943
North Dakota	North Dakota TTD Relay	800-366-6888	800-366-6888
South Dakota	South Dakota Relay	800-877-1113	800-877-1113
Wisconsin	Wisconsin Relay Systems	800-947-3529	800-947-3529